These Terms of Service govern your use of the website and clinic services provided by My Vet Pet Clinic & Surgery Center. By using our site or receiving services you agree to these terms.

1. Appointments and cancellations

Appointments should be scheduled through our website or by phone. Cancellation or rescheduling policies are posted and may include fees for late cancellations or missed appointments.

2. Payment and insurance

Payment is due at the time services are provided unless other arrangements are made. We accept payment methods listed at the clinic. Insurance coverage depends on your plan; you are responsible for charges not covered by insurance.

3. Patient records and consent

You authorize the clinic to provide necessary veterinary care for the pets you bring in. Medical records are maintained in accordance with applicable regulations. Requests for records should be sent to myvet2025@gmail.com.

4. Telemedicine and prescriptions

Remote consultations (telemedicine) may be offered where appropriate. Prescription issuance follows professional judgment and regulatory requirements. Not all cases are suitable for telemedicine.

5. Conduct and acceptable use

Patients, owners, and visitors must comply with clinic policies and behave respectfully. The clinic reserves the right to refuse service for abusive or unsafe behavior.

6. Disclaimers and limitation of liability

Veterinary services are provided in good faith. To the fullest extent permitted by law, My Vet Pet Clinic & Surgery Center disclaims liability for indirect or consequential damages. Specific limitations may apply by jurisdiction.

7. Termination

We may suspend or terminate service access or patient-provider relationships when necessary for safety, legal compliance, or other legitimate reasons.

8. Governing law

These Terms are governed by the laws applicable to the jurisdiction in which My Vet Pet Clinic & Surgery Center operates.

9. Contact

For questions about these Terms, contact us at myvet2025@gmail.com.